Support
Solora Support
Get help with forecasts, locations, notifications, subscriptions, widgets, Apple Watch, and sky-planning tools.
Last updated: June 9, 2026
Before contacting support
Include your device model, iOS version, Solora version, the affected location, and clear steps to reproduce the issue. Screenshots are useful when they do not contain sensitive information.
For forecast questions, include the date, approximate time, and saved location involved. For subscription issues, do not email payment-card details or account passwords.
Contact support
Email is the primary support channel. Response times can vary, but reports with complete reproduction details are easier to investigate.
Policies
Subscription, privacy, and acceptable-use information is maintained in the app policies.